Services Offered

The department prides itself on providing comprehensive and accessible healthcare services, balancing both routine care and urgent, critical care. The services include:

1. Outpatient Services: 8am- 4pm
• Male Clinic, Female Clinic, and Pediatric (Under-14) Clinic provide care six and five days a week, respectively. Together, they handle around 300 patients daily and see approximately 75,000 patients annually.
2. Chronic Care Clinic:
• This clinic operates every Tuesday and focuses on long-term longitudinal care for chronic conditions like Diabetes, Hypertension, COPD, Bronchial Asthma as well as palliative care.
3. General Practice Clinic:
• Services include patient care, medical certification, and health screening and promotive health.
4. Emergency Services:
• Open 24 hours a day, the emergency department manages over 180 patients daily, attending to nearly 50,000 emergency cases annually.
5. Triage:
• A 24-hour triage system ensures the prioritization of patients based on urgency.
6. Disaster Management:
• The department leads in disaster preparedness, pioneering innovations in disaster medicine through training, table-top exercises, and drills to maintain seamless operations during crises.

Academic Endeavors

In keeping with its vision of educational excellence, the department offers an array of programs that foster learning and professional growth:

1. Fellowship in Emergency Medicine
2. MD in General Practice and Emergency Medicine
3. Emergency Nursing teaching in Bachelor of Nursing Sciences (Emergency Nursing)
4. Emergency Online Module for Medical Officers
5. Emergency Medical Technician (3-month course)
6. Undergraduate Teaching

Academic sessions are meticulously organized for structured learning:

• Monday: Intern presentations (8:00-8:30 AM); Final year PG resident academic day
• Tuesday: Medical Officer presentations (8:00-9:00 AM); Parallel Emergency Online Module presentation; Emergency Medicine fellow academic day
• Friday: Full-day academic sessions for first and second-year PG residents

Additionally, a Common Academic Day is held in collaboration with various departments every two weeks, covering key topics such as medical ethics, communication, and research.

The department also prioritizes patient safety through the development of protocols and Standard Operating Procedures (SOPs), ensuring high standards of care.

Research Initiatives

The department is actively engaged in research through:

1. Postgraduate Thesis Projects
2. Research by Fellows
3. Faculty-led Research

These efforts contribute to the ongoing advancement of medical knowledge and practice, pushing the boundaries of both general practice and emergency medicine.

Collaboration for Better Healthcare

Local Collaborations:

• The department extends its services to Yala Healthcare Centre, providing both outpatient and emergency care in collaboration with Lalitpur Municipality.

Provincial Collaborations:

• In line with the institution’s philosophy of expanding access to healthcare, residents are posted to various provincial hospitals, including Sindhuli, and Dhading hospitals, fostering a collaborative approach to enhancing healthcare delivery in Bagmati province.

National Collaborations:

• Residents are also posted to hospitals across the provinces, such as Kapilvastu hospital, Salyan District hospital, Gulmi Hospital, Amp Pipal hospital reflecting the department’s national outreach.
• The department supports national training programs such as Primary Emergency Care, Basic Emergency Care, Basic Emergency Medical Technician, Hospital Preparedness for Disaster, and the School Nursing Program.

Our Vision

At its core, the Department of General Practice and Emergency Medicine is driven by a philosophy of holistic care. We believe that healthcare is not just a service but a commitment to compassion, excellence, and innovation. Through our service and academic endeavors, we strive to not only heal but to uplift the communities we serve—ensuring that every patient receives care that is compassionate, competent, and comprehensive.